WhatsApp Business app finally launches in India. Earlier this app was launched in Indonesia, Italy, Mexico, Britain, and America last Friday. The app can be downloaded from Google Play Store for free. This app is specially introduced for small merchants. With the help of this app, merchants can directly connect with their customers.
Whatsapp Business App Feature
After app verification in the app, you have to set your business profile. In the profile, you will also be able to use your logo with a profile photo, businessmen can also provide e-mail IDs, websites, and addresses.
In this app, you can add a mobile number as well as a landline number. However, in case of landline numbers, you will have to choose to Call me Option for verification.
The WhatsApp Business app is specially designed keeping in mind the small businessmen. With this, companies will be able to connect with their customers and become part of the messaging platform. Whatsapp has more than 1.3 billion users worldwide.
The app also offers the option of sending greeting messages to new customers and setting aside ‘away’ when companies are busy.
With the feature that enables corporate communication for small businesses, Whatsapp plans to mark some business as Confirmed Accounts in the coming time. According to a study conducted by Morning Consult, more than 80 percent of small business people in India and Brazil believe that due to WhatsApp, they are able to interact with customers and promote their business.
Talking about the similarities with the original Whatsapp, you also have the option of setting privacy for the profile photo, over information and status as well as enabling block and read receipt to make contacts in the Whatsapp business app. The app also has a live location feature, so companies can share the location with their customers and clients. Business voices and video calls can also be done.
Whatsapp Business App is available for download on Google Play. It supports devices running Android 4.0.3 and above. IOS device is expected to launch business app too soon.